At Cengizakturk, we are committed to delivering your order safely, quickly, and with care. Please read our shipping policy to understand how we process and deliver your items.
1. Shipping Locations
We currently ship orders only within the Türkiye.
2. Processing Time
All orders are processed within 0–1 business day after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
3. Delivery Time
The estimated delivery time is 4–5 business days from the date of shipment. Please note that delivery times may vary during peak seasons or due to unforeseen courier delays.
4. Shipping Costs
We offer free standard shipping on all orders within the Türkiye. No additional charges or minimum purchase amounts are required.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email so you can monitor the status of your delivery.
6. Incorrect Address or Failed Delivery
Please ensure that your shipping address is accurate. Orders returned due to incorrect or incomplete addresses may be subject to additional shipping fees for re-delivery.
7. Return and Refund Information
If you’re not satisfied with your purchase, we offer a 14-day return window from the date of delivery. Items must be unused, in original condition, and in original packaging. Refunds will be issued once the returned item is received and inspected. Please contact us at support@cengizakturk.shop start a return.
Need Help?
For any questions about shipping, feel free to reach out to us at
Stay Connected
Trade name: Cengizakturk
Phone number: +902123929432
Email: support@cengizakturk.shop
Physical address: Akşemsettin Mah. Fevzipaşa Cad, No:35 Fatih, İstanbul 34080, Türkiye